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Last Updated: 07/10/2023
in Sending PoliteMail Templates This procedure applies to PoliteMail versions 4.7 to 4.9. Information on using the PoliteMail Builder in versions 4.94 to 5.0 may be found here . To access the Template Builder and all of the features that come with it, open a new email in...
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If you are using PoliteMail version 4.91+ click here .
Once PoliteMail is installed, the server connections need to be adjusted. This will allow for the most seamless use of the application. A temporary password will be emailed to you as w...
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Last Updated: 07/10/2023
in Troubleshooting Outlook If you are having recurring issues with Outlook crashing, hanging or messages not sending from the Outbox when using PoliteMail, then your Outlook data file needs to be repaired. Because Outlook data files can become damaged for a variety of ...
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Changing Your PoliteMail Password The method only applies if you are using Password Authentication as your method of sign-in. If you are using Single Sign-On methods, you will need to contact your IT Administrator for a new password. A user ca...
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If you are using PoliteMail version 4.954+, you can use Fallback Expansion instead. Please note that EWS Client and Graph Client are only used by PoliteMail for the Desktop; PoliteMail Online and 365 can only use the EWS and Graph Server. ...
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Last Updated: 07/06/2023
in Measuring Results A section of your Email Metrics calculates the estimated time it will take to read your message. PoliteMail also uses Microsoft Word tools to calculate readability scores using the Flesch Reading Ease and Flesch-Kincaid Grade Level t...
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Last Updated: 07/06/2023
in Upgrading PoliteMail Online (PMO) Check with your PoliteMail Administrator to make sure your organization has been set up for PoliteMail Online. Not every company has it, especially if you are self-hosting your own instance of PoliteMail. P...
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Recommended Subject Lines and Ai/B Test In PoliteMail 5.0 and later, you will see a new Ai/B feature under the PoliteMail Builder. Here you can get recommendations from our Artificial Intelligence (AI) model to improve your current email s...
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A user can specify a different inbox for bounces to be returned to. Using this method, you can keep one sending account free from any undeliverables, and use a separate sending account to monitor bounces. Open a New Message in PoliteMail. Under ...
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Last Updated: 07/06/2023
in Managing Lists Sending to Large Lists with Aggregate Measurement The process below will skip list expansion and send a single email to the SMTP endpoint. For large lists this will result in the message being delivered faster than if it was sent using in...