Updated Articles

  1. Which Versions of Outlook Does PoliteMail Support?

    PoliteMail supports Outlook 2013+ as well as Outlook 365 (the "new" Outlook or Outlook.com).
  2. What's changed in the new PoliteMail Builder?

    Discover the redesigned PoliteMail Builder in version 5.10, featuring an intuitive interface, folder organization, customizable templates, direct access to AI/B testing, and mobile message previews for a streamlined content creation experience.
  3. How Do I Disable The PoliteMail Add-in?

    This article gives simple steps to disable the PoliteMail COM Add-in from Outlook for the Windows desktop.
  4. How do I uninstall PoliteMail?

    This article explains how to completely uninstall PoliteMail from your PC.
  5. How do I turn Opt-Out on or off?

    Learn how to turn on opting in or out for a message you plan to send via PoliteMail.
  6. How do I resize images in Paint and Paint 3D?

    Learn how to properly resize images for PoliteMail templates to maintain layout and quality. This guide covers step-by-step instructions using Paint and Paint 3D to fit images to template placeholders without stretching or losing structure.
  7. How do I do a password reset for users?

    Learn how to quickly reset the password for a PoliteMail user.
  8. Am I Logging On to PoliteMail with Single Sign-On or Password Authentication?

    Easily determine if your Outlook authentication uses Single Sign-On or Password Authentication and get clear steps on what to do for each scenario, including troubleshooting tips for login issues.
  9. How do I turn PoliteMail Measurement on?

    Learn how to turn on PoliteMail measurement for any platform of PoliteMail.
  10. How do I update to the latest version of PoliteMail?

    Gain an overview of PoliteMail software upgrade procedures, including automatic updates for online users, steps for desktop add-ins, license considerations, release schedules, and best practices for maintaining the latest version.