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Last Updated: 09/15/2022
in Sending PoliteMail In PoliteMail 5.0, the PoliteMail Panel is called "Interactions." You can monitor how many people are opening your email in near real-time, as well as get information such as Response type from your recipients and what kind of actions were tak...
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Yes! The latest version of PoliteMail is available via Microsoft 365 (Outlook.com) as well as through PoliteMail Online. PoliteMail Server will require an Exchange Service Account, with adequate permission levels to request members of the distribu...
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If you temporarily do not need the PoliteMail add-in, and do not want to go through the uninstall/reinstall process, you may disable the add-in so that Outlook doesn't load it. To Disable PoliteMail in Outlook 2010+ Go to the Outlook File me...
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After receiving the license file from your account manager, you will now be able to install the license. The file you received should end in “.license”. Save the file somewhere you can easily find it (Example: Desktop). Open the PoliteMail Serve...
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Although we have employees worldwide, our headquarters is located in beautiful Portsmouth, New Hampshire, USA. ...
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Last Updated: 09/09/2022
in Sending PoliteMail Campaigns Go to Results > Messages . Click on the messages you want included in a Campaign. After the messages are highlighted, click on Actions > Add to Campaign ...
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Last Updated: 08/25/2022
in Upgrading A lot! Here's a summary of features. Unified Interface New modern Office interface, same feature set, little to no learning curve. Faster load times and more efficient content editing. PoliteMail 365 Modern Office365 add-in. Send...
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Last Updated: 08/24/2022
in Upgrading Yes. All upgrading and new customers will be invited to Flight School, an online, interactive training that will teach you all the new features in 5.0. Our knowledge base is also constantly updated, and we will have an e-learning course available in...
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All users get access to the VIP lounge.
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Last Updated: 08/24/2022
in User Administration No. Users will only be able to see metric reports for messages they have sent. Only Admins can see stats for all email sends. If you are interested in giving select users access to emails, you may want to consider setting up Groups and assigning tho...