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Last Updated: 08/24/2022
in Sending PoliteMail
Yes, you can work between the different interfaces. You just have to make sure you save works in progress, like a template or email message, before opening them in a different interface.
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Last Updated: 08/24/2022
in Upgrading
There will be a time when PoliteMail will not be able to support anything under version 5.0. We will contact you well before this time expires to schedule an upgrade. Some of the security, employee privacy, and authentications will be out of ...
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Last Updated: 08/24/2022
in Upgrading
When you schedule your upgrade, you will be receiving updated technical and implementation documentation. If you need this documentation sooner, please contact your Customer Success Manager.
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Last Updated: 08/24/2022
in Upgrading
Yes, you can choose to use PoliteMail entirely online.
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Last Updated: 08/24/2022
in Upgrading
Yes! PoliteMail for Desktop is much faster and more efficient.
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Last Updated: 08/24/2022
in Upgrading
Yes!
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Last Updated: 08/24/2022
in Upgrading
Yes!
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Last Updated: 08/24/2022
in Upgrading
Yes. You will receive a notification that your desktop application needs to be updated.
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Last Updated: 08/24/2022
in Upgrading
Yes, the upgrade is available for both Cloud and on-premise customers. We have some more configuration options available with 5.0, which can be discussed during your scope call.
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Last Updated: 08/24/2022
in Upgrading
PoliteMail version 5.0 is a free upgrade. You do not need to sign any new agreements and an Admin can request an upgrade at any time.