If a user registers for an ILT session and does not show, they are considered to have failed the course and are unable to select an alternative date to take the course. To get around this, anyone with a Not Passed status must have their progress reset.
- As an Administrator, to the Reports > Learning Activities
- View all courses with the Type ‘ILT’ and look at the ‘Not Passed’ column. If it is not zero, you will need to reset users for the course.
- Click on the Course to open the Learning Activity report for that course. In this case, the Learning Activity is the ILT unit, called ‘Select a Date to Participate’.
- Click the Users tab to view all users who have registered for an ILT session.
- If there are only a few, you can click the reset button
on the row that corresponds to the attendee to reset them. - If there are multiple users to reset, you can select each one by clicking the checkbox next to each, and then select ‘Reset’ under the ‘Mass Actions’ button.
on the row that corresponds to the attendee to reset them.
