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Last Updated: 07/11/2025
in Managing Content
Adding Video to a Message
Because your message can be sent to thousands of recipients and thus create a very large process time for the server, videos are not uploaded; your video needs to reside somewhere that is accessible via URL.
O...
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Last Updated: 07/10/2025
in Sending PoliteMail Templates PoliteMail templates use a 640px grid for maximum compatibility. Learn recommended image and banner dimensions, auto-sizing tips, and layout guidelines for best results.
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Learn how to open a previously sent message when using PoliteMail for the Windows desktop or for M365.
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Last Updated: 07/10/2025
in Sending PoliteMail Templates Learn how to delete a Template in PoliteMail in a few simple steps.
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How to send from a different email address in any PoliteMail platform.
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PoliteMail is available in three different editions, or interfaces:
Edition
Description
How to Tell if You're Using it
PoliteMail for the Outlook Desktop
This is the original interface of PoliteMail, and is a...
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Last Updated: 07/09/2025
in Managing Lists Easily manage and send measured emails with PoliteMail by creating and importing mailing lists from CSV files, segmenting contacts, and analyzing engagement—all within your Exchange environment.
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Last Updated: 07/08/2025
in Upgrading
Yes. All upgrading and new customers are invited to Flight School , an online, interactive training that will teach you all aspect of PoliteMail. Our knowledge base is also constantly updated, and we will have an e-learning course available in th...
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Last Updated: 07/08/2025
in Sending PoliteMail Track email engagement in PoliteMail 5.0 using the Interactions panel. Monitor opens, clicks, and responses in real-time, with detailed metrics and customizable views for both anonymous and individual tracking.
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Last Updated: 07/08/2025
in Sending PoliteMail The best way to suppress all replies to a message is to send from a nonexistent email address, such as do-not-reply@yourcompany.com.