Sending From Another Email Address

To send from multiple email addresses, you may need to set-up multiple Exchange (or POP) email accounts, either for managing email and calendars for an Executive, an alternate email account for yourself, or when using a common a group mailbox.

The delegate method is best used when you are authorized to have direct access to the other person’s Inbox within your Outlook, or need to manage multiple Exchange accounts from one profile. The configuration steps are provided below or from Microsoft.

The POP method is best used when you do not want multiple Inboxes, are sending from multiple email addresses within your own email account, are not managing another person’s Inbox or Calendar, or are not using Exchange Server.  See the article Configuring Multiple Send From Addresses / Outlook Email Accounts for instructions on using that method.

In Exchange 2010, you may set-up multiple Exchange accounts (multiple inboxes) using the standard email account setup procedure.

Delegate Method (Send on behalf of)
For you (account A) to send from another user (account B), then account B must provide you delegate access and permission.  Then you can send messages and meeting requests on behalf of account B by entering their name (email address) in Outlook’s From field. To set-up Account A to be able to send from (and access the Inbox/Calendar) for Account B:

  1. Start from Account B’s system (or network account), log on and open Outlook.
  2. On the Tools menu, click Options.
  3. On the Delegates tab, click Add.
  4. Type or select the name for the user of account A, click Add, and then click OK.
  5. In the Delegate Permissions dialog, click to select Editor (can read, create, and    modify items) for the items the owner of account B wants to provide you with access to.
  6. Click OK to close the Delegate Permissions and click OK to close the Options dialogs
  7. In the Mail Folders List, right-click  Mailbox – user    name, and then click Properties for ‘Mailbox – username.
  8. On the Permissions tab, click Add.
  9. Type or select the name for the user of account A, click Add, and then click OK.
  10. In the Name box, click to select the newly added entry for account A.
  11. In Outlook 2007: In the Permission Level box, click Owner, and then click OK.     In Outlook 2003: In the Roles box, click Owner, and then click OK.

This will provide Inbox access and Send from capability. If you need to share other folderss, repeat steps 7 through 11 for the other folders in the mailbox.

You are done with the set-up for account B.

Now you have to complete the configuration for your account (account A).

  1. Start from your (account A) system (or network account), log on and open Outlook.
  2. On the Tools menu, click Account Settings.
  3. On the E-mail tab, click the name of your primary account, and then click the Change icon.
  4. Click the More Settings button.
  5. Click the Advanced tab, then click Add and type the email address of account B, and then click OK to close the three dialogs.
  6. Click Next, click Finish, and then click Close. The mailbox for account B appears in your (account A) folder list.
  7. To send from the account B address, start a New Outlook message.
  8. Click Options > Show From Field
  9. Click From, then select the Name (account B) you want to send from
  10. Now send your email, and the From within the Inbox will appear as the Name of account B,         when the recipient opens the message (or displays in the preview pane) it will show it as         sent from you (your name) on behalf of the sender’s name (account B).