ActiveX error in Outlook

ActiveX error in Outlook when starting a New Outlook email message

If you are getting an ActiveX security error when starting a New Outlook email message: “One or more ActiveX controls could not be displayed because…”  you need to turn the Word’s Smart Tags feature off.
When Microsoft Word  Smart Tags recognizes a date, time, or other information, it will underline the text in purple. The concept allows you to hover the cursor over the info, and click a button menu where you perform tasks such as looking at your Outlook Calendar for that date, or adding a phone number to your Outlook Contacts.
As this feature requires ActiveX, and when using HTML email ActiveX will be blocked by default, resulting in that annoying error message.  If you save an email with Smart Tags as a PoliteMail template, the template may not load correctly in the future.

IMPORTANT NOTE: If you have created a signature within Outlook with Smart Tags on, then the ActiveX Smart Tag will be built into the phone numbers within your signature. After you disable Smart Tags, you will want to rebuild and save your signature, then delete the old one.

Remember to delete and recreate any signatures you created with Smart Tags on, after you have made the following option changes.

How to Turn Smart Tags Off in Outlook 2007:

  1. From the Inbox, use the Outlook menu Tools > Options
  2. Click the Mail Format tab
  3. Under the HTML format section, uncheck Save smart tags in email
  4. Click New to open an Outlook new message
  5. Click the Microsoft Office Button
  6. Click Editor Options (bottom right)
  7. ClickProofing (left side menu)
  8. Click the AutoCorrect Options button
  9. Click Smart Tags tab
  10. Uncheck the Label text with Smart Tags check box.
  11. Click OK
  12. Click Advanced (left side menu)
  13. Under the Show document content section, uncheck Show Smart Tags

How to Turn Smart Tags Off in Outlook 2003:

The Word 2003 editor must be enabled to access these dialogs. From the Outlook Inbox menu, use Tools > Options > Mail Format > Use Word 2003 as my Email Editor)

    1. Click New to open an Outlook new message
    2. Use the Outlook menu Tools > Options
    3. Click General, then click the Email Options button
    4. Click General, then uncheck Save smart tags in email
    5. Click OK
    6. Back on the Options dialog, click the View ta
    7. Uncheck Smart Tags
    8. Click OK

Now that Smart Tags are off, you may want to use the built-in Outlook editor instead of the Word editor.     From the Outlook Inbox menu, use Tools > Options > Mail Format > and uncheck Use Word 2003 as my Email Editor